Darkly Labs Community

Re: Noise

Ive just changed the exhaust fan in the back of my machine, when engraving all is good but cutting my machine is making the wort noise. Maybe something to do with the air assist, but even after turning it off its still so noisy. Any help appreciated.

Hi Jody,

So that we can better assist you I have created a support ticket for this issue.

I will be in contact shortly via the ticket to help find the cause of the problem and identify a solution.

Best regards,

 

Lliam

Customer Support Team

D A R K L Y    L A B S

d a r k l y l a b s . c o m

Hi Everyone,

 

For anyone else who may be experiencing a loud noise from their Air Assist , please note that a new version of the Air Assist Unit has been developed and is available via the web store here: https://darklylabs.com/product/air-assist-system/

The original Air Assist is no longer available, and the new version ships by default on all Air Assist orders.

The new version is far quieter and vibrates considerably less than the original design.

Replacement instruction are available here: https://darklylabs.zendesk.com/hc/en-us/articles/360001358376-Replace-Air-Assist-v1-to-v2

 

If you believe your Air Assist in not operating correctly you are encouraged to contact Darkly Labs Support directly at: support@darklylabs.com

 

Best regards,

 

Lliam

Customer Support Team

D A R K L Y    L A B S

d a r k l y l a b s . c o m

 

Edit: I have attached an image of the V1 and V2 Air Assist, to help identify which version you have:

 

1 Like