I suspect the connection of the FFC (Flat Flexible Cable) to the Laser Driver PCB, or the FFC itself is intermittent. This can cause the laser to turn on/off and sometimes issues with homing or Z-motion.
I recommend first checking the exposed portion of the FFC for any damage, and if nothing is apparent, attempting to re-seat the FFC in the FFC Connecter.
Please find the required instructions below:
If the above is unsuccessful, I recommend sending an email to help@darklylabs.com with reference to this post and we can look into what options are available to resolve the issue.
Thanks for the assistance. I followed the instructions provided and now the laser is failing to find the home position.
I’ve followed the instructions through the support site, made sure that the FFC is connected securely and that all of the cables went back in the correct way as well.
This is the current position that it believes is"Home", laser lowered and everything. This is the third such position it has decided is home between power cycles, including different Z-Axis positions.
Yep - I think you found the problem. I recommend contacting our Sales Team with your address and contact number to arrange a replacement.
It is possible that there is damage to the FFC Connector also, however in this case the damage pictured is quite clear and is very likely what is causing the issue.