I’m not sure what area I should post this in because its more a thumbs up to the Darklylabs response to issues generally, but since in this particular case it was an Emblaser 2 issue I can’t find a better place for it.
My air pump for the air assist failed Saturday afternoon. I raised a ticket around 3pm or so. Sunday morning about 9 Domenic emailed me explaining the possible cause and telling me they were shipping me a new air assist pump. Today (Wednesday) a complete new air assist kit was on my front step, I’ve fitted it and am back lasering away.
Thank you to you all at darklylabs for the amazing after sales service, as Roy and HG would have said - “pants off!”
I just wish you guys ran the Holden service department