Darkly Labs Community

Alarm Errror

I keep getting an error during a cut which aborts my cuts.

error:Alarm lock

On or near line 694:

error:Alarm lock

On or near line 694:

error:Alarm lock

On or near line 694:

error:Alarm lock

On or near line 694:

error:Alarm lock

On or near line 694:

error:Alarm lock

On or near line 694:

error:Alarm lock

On or near line 694:

error:Alarm lock

On or near line 694:

error:Alarm lock

 

but some time the line is 555 and 341.

 

Any help would be most grateful.

 

Alan

Me too, please help.

I have had this issue coming up too, though with a different code, or no code at all. 

I have done a bit of looking around and best I can figure out is the laser has overheated. I gave the unit a good clean and it seems to be better, for a bit.

If anyone has more information, I would love to hear.

Mike

Yes Alan we have the same issue. do resart from the line number that is given in the error? if so how do you do it. the next thing i ned to work out is what casues the issue. I do hape that we can restart from a line that will save a great deal of time. 

This error is usually caused by one of 2 situations:

1: There is excessive debris on the laser head PCB or its cooling fan. This will cause an over-temperature to be detected and issue this alarm.

The solution to this is to follow this article and clean the debris from that area:

https://darklylabs.zendesk.com/hc/en-us/articles/360000151855-How-to-clean-the-Laser-Driver-PCB-

2: There is an issue with the controller board.

For this we would most likely replace the controller board.

 

Please raise a support request if you are experiencing this and have already tried cleaning the laser driver PCB.